• 1. Click the “Book Now” button in the top right corner. Login using your credentials, your username will be your email address.

    2. Click "New Project" to start a new project. Here you will fill in the property location and information. If there will be no one at the property to admit the photographer please provide the access or lock box code in the box labeled "Gate/Lockbox Code".

    3. Proceed to the next page where you will select your preferred package.

    4. Customize your order on the Optional Services page, or just click "Save and Continue" to proceed.

    5. Select your preferred time, date and photographer. Please note that the dollar amount next to the photographer's name is their travel fee. This fee will be added into the total cost of your purchase. Once you select a photographer you can click "Confirm Appointment" to proceed to the final page.

    6. The final page, "Payment & Project Submission" is where you will enter your card information to pay for the booking. Once you select "Complete and Process Payment" you've officially ordered your shoot!

  • 1. Click the “Book Now” button in the top right corner. Scroll down and select “Or, Sign Up & Start a Project Today”.

    2 . Fill in the necessary information and click ‘Get Started”.

    3. Fill in the required information to set up your realtor profile. Once your account has been created you will be taken to your homepage.

    4. Click "New Project" to start a new project. Here you will fill in the property location and information. If there will be no one at the property to admit the photographer please provide the access or lock box code in the box labeled "Gate/Lockbox Code".

    5. Proceed to the next page where you will select your preferred package.

    6. Customize your order on the Optional Services page, or just click "Save and Continue" to proceed.

    7. Select your preferred time, date and photographer. Please note that the dollar amount next to the photographer's name is their travel fee. This fee will be added into the total cost of your purchase. Once you select a photographer you can click "Confirm Appointment" to proceed to the final page.

    8. The final page, "Payment & Project Submission" is where you will enter your card information to pay for the booking. Once you select "Complete and Process Payment" you've officially ordered your shoot!

How do I Schedule a Shoot ?

Schedule a professional real estate photo shoot for the best showcase of your property.

Prepare For Your Shoot

To create a cozy home atmosphere, tidy up, declutter, and organize your space for a warm feel.

    • Remove Cars

    • Sweep Walkways

    • Stow Hoses

    • Arrange Deck Furniture

    • Clean your Pool

    • Remove personal items

    • Open window shades

    • Empty trash

    • Turn on all lights

    • Vacuum / Sweep

    • Minimize Clutter

    • Remove items from kitchen door

    • Store food in cabinets

    • Declutter counters

    • Clear Sink

    • Organize shelves

    • Hide dish towels

    • Straighten all chairs

    • Set table for dinner

    • Add a vase of flowers

    • Made the beds

    • Arrange decorative pillows

    • Put away all clothing

    • Clean under the bed

    • Clear all surfaces of clutter

  • Our photographers give us competitive rates because we help them to keep their days full.  We respect their time and compensate them when they are left with unexpected cancellations.  The intent of our standard policy is not to impose a punitive charge on our customers, but simply to compensate our photographers who have lost time and perhaps the opportunity to shoot another job.

    There is no penalty for cancellation IF you contact our office (650-585-2241, tours@ewalk.com) or the photographer no later than 5pm the day before the shoot. It is best to try to reach your photographer directly first so that they get notified first-hand, especially if the scheduled appointment falls on a  Monday as our office is closed on the weekends. Failure to do so will result in a $90 Cancellation Fee.

    Examples of instances when cancellation fee applies are

    • Customer learns after 5pm the day before or on the day of the shoot  that home is not ready.

    • Agent instructed photographer to use key in lockbox, but the agent didn’t leave the key there.

    • Agent is prompt and on time, but property is not ready to shoot.

    • The on-site contact (agent / seller / assistant) is not on site to give access to photographer within 15 min of scheduled time. He/she will wait 15 minutes, and try to contact the agent by phone or email. After 15 minutes, he/she will take a picture of the home, and proceed to their next assignment.

  • Ordering lead times vary by time of year and photographer. You generally can get your preferred time / date / photographer by ordering a 3-4 days in advance. However, we advise you to call prior to ordering if you have a critical specific, shoot date.

  • We deliver photos and tours no later than noon the day after the shoot, unless other arrangements are made with the photographer. Please contact us if you haven’t received them by then.

  • At eWalk, we want to ensure that the photos for your listing stand out from the crowd. Blue Sky Guarantee is a marketing enhancement that ensures the sky is blue for your exterior listing images. For twilight shoots, this enhancement guarantees beautiful twilight skies.

    When Blue Sky Guarantee is not recommended:

    If views are an important feature of the property, but they are obscured by inclement weather, please note that we cannot remove the obstruction and recreate the views digitally. In this case, we recommend rescheduling for a clear day. Click here to learn more about our cancellation/rescheduling policy.

    The Blue Sky Guarantee is limited by heavy rain because it damages our photography equipment. In this situation, we would alert you on the morning of the shoot.

  • Our photographers create their own territories, and charge a drive fee when they go beyond the limits. You will be notified of any applicable drive fees when you schedule your shoot.